Syllable is an AI-powered healthcare services company that transforms the way healthcare systems deliver customer service.
Syllable delivers artificial intelligence and knowledge solutions for healthcare, specifically in the field of natural language processing.
Syllable was founded in 2017 by Kobus Jooste, Gui Bastos, and Andrew Rogers. The company is headquartered in Sunnyvale, California, with an office in Bellevue, Washington.
Syllable has built an AI platform that answers every call received by a hospital and enables automated workflows and self-service options to help patients find and take the correct next step in their healthcare journey.
Syllable's platform seamlessly introduces patients to an agent for situations that require a human touch for successful call resolution. Syllable’s solutions have been in use by some of the largest and most respected healthcare providers across the United States.
Syllable also offers an online tool that acts as a text-based search bar for patients having difficulty navigating a client’s website. Once integrated into the website’s script, the web assistant works to match users’ descriptions of their needs or symptoms to a more standard clinical vocabulary and provide relevant recommendations.
Syllable is backed by Oak HC/FT, TCV, NEA, Khosla Ventures, Greylock Partners, Section 32, Verily, and others. The company raised $40M in Series C round on Apr 25, 2022. This brings Syllable's total funding to $86M to date.