ServiceMax is a global leader in field service management, offering cloud-based software tools that improve the productivity of complex, equipment-centric service execution.
ServiceMax optimizes service ops & maintenance execution to ensure uninterrupted uptime.
ServiceMax was founded in 2007 by Athani Krishnaprasad and Hari Subramanian. The company is headuartered in Pleasanton, California, with offices in London, Bangalore, India and other parts of the world.
ServiceMax provides a cloud-based software platform that improves the productivity of complex, equipment-centric service execution for OEMs, operators, and 3rd-party service providers.
ServiceMax's platform is a SaaS (Software as a Service) software running on Salesforce force.com cloud technology. ServiceMax's cloud-based, mobile-ready field service software solution supports companies across industries to manage work orders, plan and schedule work assignments, and provide contracts and entitlements, proactive maintenance, and parts inventory management.
ServiceMax has earned notable industry analyst recognition, including being named a Leader in the Gartner Magic Quadrant for Field Service Management for four consecutive years, a Leader in the first IDC MarketScape Report for Field Service Management, and most recently named a Leader in the IDC MarketScape Report for Service Parts Management.
ServiceMax is backed by Meritech Capital Partners, Silver Lake, Salesforce Ventures, GE, PremjiInvest, Mayfield Fund, Trinity Ventures and others. The company raised $80M in a latest financing on Feb 24, 2020. This brings ServiceMax's total funding to $284M to date. ServiceMax has also acquired Zinc in Feb 2019.