Quiq, formerly known as Centricient, is a leading provider of AI-powered customer engagement platform & business SMS text messaging solutions.

Quiq's software is designed to help harness the knowledge of user communities to augment technical support.

Quiq was founded in 2015 by Mike Myer and Bill O'Neill. The company is headquartered in Bozeman, Montana. 


Quiq enables conversations between brands and their customers via messaging across SMS, Facebook Messenger, Apple Business Chat, Google Business Messenger, and dozens of other platforms.


Quiq's Apple Messages for Business. (Apple Messages for Business, launched in 2018 as Business Chat, lets customers communicate directly with businesses via iMessage.) Quiq allows conversations, synchronous or asynchronous, to be escalated to agents if an issue can’t be solved with automation.


Quiq currently has over 200 customers, including Overstock, Spirit Airlines, Brinks Home Security, Club Med, Men’s Wearhouse and Piaget.


Quiq is backed by Foundry Group, Venrock, Baird Capital, NEXT Frontier Capital, Teamworthy Ventures, and others. The company raised $25M in Series C round on Apr 12, 2022. This brings Quiq's total funding to $47.5M to date.



  • Year founded: 2015
  • Funding Info: $47.5M over 4 Rounds (Latest Funding Type: Series C)
  • Yearly Revenue: NA
  • Employee Size: 51-200
  • Business Valuation: NA
  • City/Town: Bozeman
  • State: Montana
  • Country: United States
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