Mavenoid

Mavenoid is a startup that provides both human- and AI-enabled support and troubleshooting tools for hardware companies

Mavenoid works with hardware and consumer electronics companies to automate tech support and onboarding for customers.

Mavenoid was founded in 2017 by Shahan Lilja and Gintautas Miliauskas. The company is headquartered Stockholm, Sweden, with offices in Amsterdam, Netherlands. and New York.

 

Mavenoid has built a powerful ML-led product that solves a technically complex problem: troubleshooting and resolving issues with hardware goods. The company applies machine-learning and a chatbot style UI to onboard customers after they have made a purchase and to deliver ongoing automated tech support. 

 

Mavenoid's AI-guided self-service side, also helps companies compile their technical documentation, FAQs and how-to guides into a format that’s easy to access. Mavenoid can also integrate with customer relationship management (CRM) software, ticketing systems, ecommerce stores, knowledge bases, and more.

 

Mavenoid works with some of the biggest brands in the world, including HP, Husqvarna, and Jabra.

 

Mavenoid is backed by Mosaic Ventures, Creandum, Smedvig Capital, Point Nine Capital, NordicNinja, ABB Technology Ventures, and others. The company raised $30M in Series B round on Aug 30, 2022. This brings Mavenoid's total funding to $39.9M to date.

 

 

  • Year founded: 2017
  • Funding Info: $39.9M over 3 Rounds (Latest Funding Type: Series B)
  • Yearly Revenue: NA
  • Employee Size: 51-200
  • Business Valuation: NA
  • City/Town: Stockholm
  • State: Stockholm
  • Country: Sweden
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