Birdeye is the #1 Customer Experience platform for enterprise and small businesses.
BirdEye allows businesses to turn their customers into a powerful marketing engine using insights from customer feedback across review sites, social channels, and surveys.
BirdEye was founded in 2012 by Naveen Gupta and Neeraj Gupta. The company is headquartered in Palo Alto, CA, with offices in Dallas, TX and Denver, CO.
BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, business insights, and competitive benchmarking.
Birdeye's Experience Marketing platform provides multi-location businesses with the data and the tools to deliver great experiences at every step of the customer journey. They help companies manage the complete customer lifecycle, from acquisition to retention across multiple digital channels.
Birdeye is trusted by over 80,000 businesses in industries ranging from healthcare, retail, hospitality and automotive, among others.
BirdEye is backed by Accel-KKR, Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and others. The company raised $60M in Series C round on Mar 10, 2022. This brings Birdeye's total funding to $93M to date.