Aquant is an enterprise AI platform that uses machine learning to learn your enterprise's unique language and use it to maximize equipment uptime.

Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises'​ existing data.

Aquant was founded in 2016 by Shahar Chen and Assaf Melochna. The company is headquartered in New York, with an office in Tel Aviv, Israel.

Aquant’s AI platform empowers your entire service team with the knowledge of your top experts, accelerating service performance.

Aquant learns your organization’s unique service language and builds an AI driven decision making framework by analyzing your siloed and unstructured data. Elevate your workforce into superhuman customer ambassadors with Aquant.


Aquant's platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the minds of the enterprise's most experienced people. It empowers teams to use that data to improve first time resolution, optimize service team performance, assess risk, and drive exceptional customer experiences.


Aquant is backed by Insight Partners, Lightspeed Venture Partners, Angular Ventures, Silvertech Ventures and others. The company raised $30M in a Series B financing on Jan 30, 2020. This brings Aquant's total funding to $40M to date.



  • Year founded: 2016
  • Funding Info: $40M over 2 Rounds (Latest Funding Type: Series B)
  • Yearly Revenue: NA
  • Employee Size: 11-50
  • Business Valuation: NA
  • City/Town: New York
  • State: New York
  • Country: United States
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